Terms of Service

1. Acceptance of Terms

By accessing or using the 24x7 Service Reception service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

24x7 Service Reception provides an AI-powered receptionist service that answers phone calls, qualifies leads, and sends notifications on behalf of home service businesses. The Service includes call answering, lead qualification, SMS notifications, call routing, and call recordings.

3. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Fees and Payment

• The Service is offered at $149 per month with a 14-day free trial
• A one-time setup fee may apply, which is waived if you remain a customer for 60 days
• Fair-use call and SMS volume is included; usage-based charges may apply at very high volumes
• Fees are billed monthly in advance and are non-refundable
• We reserve the right to change pricing with 30 days notice

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Interfere with or disrupt the Service
• Attempt to gain unauthorized access to any systems
• Use the Service to make harassing or fraudulent calls
• Resell or redistribute the Service without authorization

6. Disclaimer

THE SERVICE IS NOT A SUBSTITUTE FOR EMERGENCY SERVICES. If you or your callers have a life-threatening emergency, call 911 immediately. The Service is provided "as is" without warranties of any kind.

7. Limitation of Liability

To the maximum extent permitted by law, 24x7 Service Reception shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of the Service.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by 24x7 Service Reception and are protected by intellectual property laws. You retain ownership of your business data and call content.

9. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the Service will immediately cease. We may retain your data as required by law or for legitimate business purposes.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

12. Contact

For questions about these Terms, please contact us at: hello@24x7servicereception.com